Welcome to our segment focusing on potential challenges that tourists may face when planning a holiday in Turkey. From the initial booking process to departure , we understand that each phase has its unique aspects and potential difficulties. We aim to provide comprehensive insights and guidance to ensure your travel experience is as smooth as possible.
Booking and Payment Process: Before your holiday, you might face issues such as booking complications, payment disputes, and possible travel agency or accommodation fraud. According to the Turkish Consumer Protection Law (Law No. 6502), you have the right to full disclosure of all booking and payment details. Any misleading or false advertisement can be reported, and legal action can be taken.
During Your Stay: Once in Turkey, there may be incidents like personal injury, property loss or damage, or disputes with local businesses or services. Turkish Law ensures your rights as a consumer and a tourist are protected. If you face such issues, it’s crucial to report them immediately to the local authorities and your embassy or consulate.
Health and Safety: Health emergencies or accidents during your holiday are unforeseen complications. If such an incident occurs, it’s essential to know your rights and what to do. The Law on Protection of Consumers No. 6502 and the Turkish Code of Obligations No. 6098 provide for liability in case of personal injury. It’s advisable to have adequate travel and health insurance to cover possible medical costs.